The Chuckling Cheese Company has announced the closure of its Middlesbrough store, citing a significant loss of footfall as the primary reason. Established in 2015, the family-run business opened its Middlesbrough location in 2018, offering a variety of artisan cheeses and beverages. The store will officially close on April 12, 2025, alongside its Doncaster counterpart.
Key takeaways
- The Chuckling Cheese Company will close its Middlesbrough and Doncaster stores on April 12, 2025.
- The closure is attributed to a significant decline in customer footfall and rising operational costs.
- The business has been a part of the local community since 2018, providing a range of artisan products.
- Customers have expressed sadness over the closure, highlighting the store’s positive impact on the community.
Background of the business
The Chuckling Cheese Company began its journey in Skegness, quickly expanding to multiple locations across the UK. The Middlesbrough store, located in the Hill Street Shopping Centre, was the third outlet opened by the company. It became known for its wide selection of cheeses, alcoholic and non-alcoholic beverages, chutneys, and even wedding cakes, making it a popular destination for both locals and visitors.
Reasons for closure
In a heartfelt statement, the company explained that the decision to close was not made lightly. The key factors leading to this decision include:
- Significant loss of footfall: The company noted a marked decrease in customer visits, particularly after the departure of a major retailer, M&S, from the shopping centre.
- Rising costs: Increased operational costs have further strained the business, making it unsustainable to continue operating the two stores.
Community reaction
The announcement of the closure has sparked a wave of sadness among the local community. Many customers took to social media to express their disappointment, with comments reflecting fond memories and appreciation for the products offered. One customer remarked, "Aw no, I loved the cheese from here," while another shared, "Sad to see this. Many happy memories of working in the Boro store. My love to the staff affected."
In response to the outpouring of support, The Chuckling Cheese Company acknowledged the community’s loyalty and thanked customers for their years of patronage. They also mentioned that while the physical store will close, their online shop remains operational, along with their other locations in MetroCentre and Skegness.
Looking ahead
As the closure date approaches, the company encourages customers to visit the remaining stores and continue supporting their online business. The Chuckling Cheese Company has expressed gratitude for the community’s support over the years and hopes to maintain a connection with its loyal customer base through its online offerings.
The closure of the Middlesbrough store marks the end of an era for this beloved local business, highlighting the challenges faced by many retailers in the current economic climate. As footfall continues to decline in shopping centres, the future of many family-run businesses remains uncertain, underscoring the importance of community support in sustaining local economies.
